Update - Version 18.1.19.201

null null

• 2019年12月12日 12:35

Just downloaded the latest version 18.1.19.201 on 12.12.2019 

No matter what I try and download (even just a 30 sec vid) 

Downloader Error message states - Not enough space on disk 

Properties on my hard drive states 608 GB free 

How do I roll back to previous version until apparent bug is fixed. 

 

 

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  RN Support

  • 2019年12月13日 22:30

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/232012748--Not-enough-disk-space-on-drive-when-downloading-videos

   

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  null null

  • 2019年12月15日 05:56

  Hi

  Appears that the update changed my save location preferences despite appearing to be the same location.  Re saved my location preferences and all is working again.  Thank you for your assistance and an awesum program.   Cheers. 

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