貼文

2 個跟隨者 追蹤
0
Avatar

ultima actualizacion

al descargar la ultima actualizacion, real player no funciona, desparece el icono del escritorio y no se puede abrir el programa

n bonzon

登入寫評論。

1 條評論

0
Avatar

We don't offer support in Spanish.

To resolve your issue, please follow these steps.

1. Go to Control Panel and uninstall RealPlayer.
2. Go to https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed and download and run the installer.
3. Once the Fixit program opens, click Next.
4. Select Uninstalling.
5. You will see a list of programs installed. Scroll down and look for "Video Downloader". Select that and click Next and click on "Yes, try uninstall". This will remove the application.
6. Run the Fixit program once again. (You will need to run this program a few times)
7. Follow steps 4 and remove the following programs (in the said order)
a. RealUpdgrade 1.1
b. RealDownloader
c. RealDownloader
Note: You have to run Fixit each time you want to uninstall these applications.
8. Delete Real & RealNetworks folders from
a. C:\Program Files (x86)
b. C:\Programdata
c. C:\Users\<your username>\AppData\Roaming
d. C:\Users\<your username>\AppData\Local

Once you have uninstalled all of them and deleted the folders, restart your computer. Download RealPlayer from www.real.com. Ideally, this should install properly.

Please do let us know how it goes.

Please note: If you have any playlists created, you will have to recreate them.

Real CS 0 票
評論操作 永久連結