downloaded videos will not play on my realtime roku app

Rich Gartman

• 2020年01月08日 01:08

A week and a half ago my downloaded videos would no longer play on my realtime roku app. I have deleted and reloaded the app with new codes multiple times of several different day with no success. Also, please delete the primary email address on this account and replace it with the alternate address as the primary is no longer active. Thank you.

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  RN Support

  • 2020年01月08日 01:10

  We are aware of an issue and our engineering team is looking into it. We will email you as soon as it is resolved.

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  null null

  • 2020年01月09日 00:12

  Having the same issue. Videos won’t play on iPhone, laptop or Roku.

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  RN Support

  • 2020年01月09日 00:16

  We will email you as soon as this is resolved.

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  null null

  • 2020年01月10日 23:24

  Will our accounts be credited for the time we’re unable to use Real Times?

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