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RealPlayer Cloud videos will not play.

I keep getting a message. Video is being prepared. But it won't play any video stored in the Cloud. Michael Stone. 

Michael Stone

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We are aware of an issue and our engineering team is looking into it. We will email you as soon as it is resolved.

Real CS
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nothing is working I cant play the videos in my library when I try to share I cant  it has went from being a great app to a nightmare its went on for months and I have just ignored it but I don't see why I should go on paying for something that's not doing what it used to do please help as I loved it when it worked for me 

john steele 0 票
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Same problem here. It doesn't matter what utility I use, Phone, Laptop, or Desktop. Nothing in the cloud plays, it just prepares for ever.

Charles Hall 0 票
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Are you still experiencing this issue or did they fix it for you?  Sounds like the same problem I'm having - it used to be only certain file types that I would get these errors on, but over the last couple of weeks I get it for everything, even the proprietary Real Media HD files.  

Mike Quirk 0 票
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