Videos not playing on my iphone or my desktop
Last week all of my videos were playing. This week half of my videos were not playing. I reloaded realtimes on my iphone hoping this would fix the problem. Now none of my videos will play. I keep getting one of these two messages:
"Optimizing Video Your uploaded video is being prepared for this device. Try again in 48 (or 60) seconds." or
"Inadequate Connection. This video cannot be played."
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We are aware of an issue and our engineering team is looking into it. We will email you as soon as it is resolved.
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