Can't Log in he Realplayer/Realtimes

Jeff Pruner

• 2020年02月03日 17:38

Can't log into Realtimes when I am in Realplayer therefore I can't access my cloud videos in Realplayer. I get balnk pop up window for login? I tried the steps outlined using the "servises.msc" changes suggested by another post, but this did not work.

Please advise.

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  RN Support

  • 2020年02月05日 00:44

  To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

  If the issue persists, please let us know.

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  Jeff Pruner

  • 2020年02月07日 18:08

  This solution worked. Thanks

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