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Stil lcan't download videos

I'm still unable to download videos from websites, even after following the new instructions. I'm able to download from Facebook but nowhere else.

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Can you please go to C:\Program Files (x86)\Real\RealPlayer and look for a file name videodl.exe. Can you please right click on it and go to Properties. We would like you to click the Details tab and let us know what the Product Version is?

Please note: It should be 2020.01.24

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