貼文

2 個跟隨者 追蹤
0
Avatar

Same as last time. I followed your instructions and it seemed like it might work,

oh,  seems like it might work, but in minutes it will start doing a speed download, then saying it was unsuccessful.  It worked on the free version, but was very slow.  Now it is worse.  Also, on my laptop, it says it was upgraded, but no sign of a difference.  I can't find any kind of instructions that help.  I think it is time to refund my payment.   Thank you,   Topic field cannot be filled out except with on prefill

Brad Jones

Brad Jones

登入寫評論。

4 條評論

0
Avatar

As slow as it is, the free version is great, but once you pay for an upgrade, it becomes unusable.  Stay with the free version.  I will see if they figure out a fix or pay me back.

Brad Jones 0 票
評論操作 永久連結
0
Avatar

We see that you purchased RealPlayer Downloader Express under your Yahoo email address. You will need to sign into RealPlayer to activate your Downloader Express features. 

Can you please go to C:\Program Files (x86)\Real\RealPlayer and look for a file name videodl.exe. Can you please right click on it and go to Properties. We would like you to click the Details tab and let us know what the Product Version is?

Please note: It should be 2020.01.24

Real CS 0 票
評論操作 永久連結
0
Avatar

Sorry,  About the time your message arrived I got that cold that causes you to forget almost everything for about 3 or 4 days, but makes you wish you had forgotten it all, then gives you a serious cough for the next week or two, I don't know, yet.

I found videodl.exe > properties and under file version, it is: 2020.1.24.0.  

I thought this one updated immediately after I paid and it became such an issue, I went to another computer and was downloading, putting it onto a geek stick to transfer it to this computer and it told me thank you for adding a second sync to the upgrade, but I didn't see any change to the laptop. Oh, yes, I did.  It pops up a message about almost being there, that disappears before I can read it.  I'm actually afraid to install it on my laptop for fear I won't be able to use it any more on there, either.

Brad Jones 0 票
評論操作 永久連結