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Web videos will not load when I search

When I go into web videos and enter an artist or song and search, the screen shows loading and freezes there not allowing you to do anything. This just happened after the last update.

Chuck Souzer

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We will send you an email as soon as our engineers have fixed it. Until such time requesting you to use a web browser to search for videos.Reinstalling RealPlayer won't help currently.

Real CS
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8 條評論

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Real player video doesn’t load when I search why. Please advice. Unable to download anything anymore

null null 0 票
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I have exactly same problem the screen stays on loading anyone can help?

null null 0 票
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Web Videos will not load when I search.The screen just shows "Loading".This has occurred since the last update.

null null 0 票
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When I go to Web Videos, ,enter the name of a film, programme, location?

It goes into 'Loading' takes too long to do so or give explanation why?

Does same after 5 program delete/ installs.

null null 0 票
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When I go into web videos and enter an artist or song and search, the screen shows loading and freezes at that point not allowing you to do anything.

A couple of weeks ago search/download worked.

I've uninstalled, then deleted folders and files associated with realplayer, restarted the PC

reinstalled using the "run as administrator"  and that didn't resolve the issue

 

Phil Savage 0 票
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I have the same issue on 3 PC's. One has latest release and 2 have prior release. Screen show "loading" and freezes.

Jeff Pruner 0 票
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