same problem here. I don't think they knowhow to fix it
REAL PLAYER NOT WORKING
It still doesnt work you have lots of complaints how long will it take to fix
i have re-installed with no luck
it just keeps freezing when Loading
We will send you an email as soon as it is fixed. You are already on the list. Rest assured we will send you an email when the issue is resolved. Until such time, request you to use a browser to search for content.
I am having the same problem as you Fred. I thought it was something that was still downloaded in my computer that wasn't allowing me to re-install. I worked on it for hours and now I have given up. I just can't get it to do a full re-install, so no Real Player anymore.
PAID FOR REAL PLAYER A FEW YEARS AGO AND IT WORKED FINE. ABOUT TWO WEEKS AGO IT STOPPED WORKING. UNINSTALLED THEN REINSTALLED, STILL NOT WORKING. PAID AGAIN. STILL NOT WORKING. REQUESTING REFUND FOR SECOND PAYMENT.
Can you please describe what is not working?
We see that you purchased RealPlayer Downloader Express recently. We are happy to refund this charge but would like to let you know that your previous purchase was RealPlayer v.16.
Please note that, older versions are not available in our system, and we are no longer supporting RealPlayer 16 and any version before that.
As RealNetworks makes new products available to customers, it's not possible for us to continue supporting older products.
We are now offering RealPlayer 18/RealTimes. This is the latest version of RealPlayer with many additional features. To access the Premium features of RealPlayer 18 will require a new purchase, because this is a new product.