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Realplayer not found the video

I installed and reinstalled the realplayer, and uninstalled and reinstalled. the realplayer still does not work.

"No videos to download on this page

Can not download from youtube video.

What should I do to fix it?

Hendy Huang

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17 條評論

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Lawrence,

We are aware of this issue and our engineers are working on fixing the Loading issue in Web Videos tab. We will send you an email as soon as it is resolved. 

Until such time, request you to use a web browser to search and download content.

Real CS 0 票
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The realplayer I have installed is from your webpage, unless the it is old version on the real.com webpage.

It should be the latest version.

I download again to install. But it is still not working. When will it be fixed?

 

Thanks.

Hendy Huang 0 票
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Hendy,

Due to the current COVID-19 pandemic, the Internet is experiencing an unprecedented surge in traffic as most work from home. As a result, many leading video hosting websites are reducing bandwidth and quality, which can impact the RealDownloader at times. Our team is hard at work to ensure that the RealDownloader is functioning at its best. We request your understanding, as it may sometimes be necessary to retry downloading a video after a while.

In the meanwhile, can you please let us know which web browser you use to download videos?

Real CS 0 票
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Due to the current COVID-19 pandemic, the Internet is experiencing an unprecedented surge in traffic as most work from home. As a result, many leading video hosting websites are reducing bandwidth and quality, which can impact the RealDownloader at times. Our team is hard at work to ensure that the RealDownloader is functioning at its best. We request your understanding, as it may sometimes be necessary to retry downloading a video after a while.

We are not able to download this video as well

https://www.youtube.com/watch?v=jND2MPywlyU&t=2s

However, the rest of the videos were downloadable. 

Alternately, can you try using Internet Explorer and see if you are able to download videos?

 

Real CS 0 票
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That is my own video I posted yesterday. I couldn't download either.

I normally use google chrome.

I will try IE.

Hendy Huang 0 票
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The real downloader does not come out on Internet explorer. Is there any setting need to be done?

Hendy Huang 0 票
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I did reinstalled realplayer on my internet explorer. The realdownloader is working, but unable to load the video.

I think the real downloader is not compatible with youtube video. Need to improve. The problem is not the internet explore or google chrome browser. But the issue is real downloader not compatible with youtube. I don't think it is because the Covid-19 cause the issue. Coronavirus is a Human virus. It  does not attack the computer network.

I think you need to find out where youtube hide the video."No videos to download on this page". The issue is between youtube and realdownloader.

I wait for your success. Thanks.

 

 

Hendy Huang 0 票
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I did enable. but not work, then i reinstalled realplayer on internet explorer browser. Then realdownloader works, but still unable to downloader video.

Not only realdownloader can not load the youtube video, but also Clipgrab can not either. The Clipgrab show the error " Error transferring https://,,,,, - server replied: Too Many Requests Error code 429"

I will search other apps if that is possible to download youtube video, That see what really the issue is.

Hendy Huang 0 票
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You are mistaken. The message about Covid-19 was about websites hosting videos beginning to throttle bandwidth. We didn't say that this virus is affecting computers.

We were able to download the videos you mentioned, so it is not a compatibility issue between RealDownloader and YouTube. It is a bandwidth issue. 

As mentioned previously, please try downloading these videos after a day or so.

Real CS 0 票
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I just installed "TubeGet" from Gihosoft. and tried to download that I was not able to download from realdownloader and Clipgrab. 

From TubeGetm I download with no problem. I able to download, but it limit 5 videos per day.

So the problem is not the network. The issue is the compatibility.

Hendy Huang 0 票
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I Install TubeGet and able to download youtube video without any problem. Perhaps you try to install it and test it.  I hope you find the problem in Realdownloader and fix it. and let me know. I like to use Realdownloader.

Thanks.

Hendy Huang 0 票
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Hello,

I tried to download youtube video. I did download a few.. and it works. I think it should be working  from now on. 

Thanks you,

 

Hendy.

Hendy Huang 0 票
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