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recently, unable to download videos

Hello - Last week I had installed the realplayer update and since then I have not been able to download any videos - what happened?  How can my ability to download videos be restored. 

William Fink

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Due to the current COVID-19 pandemic, the Internet is experiencing an unprecedented surge in traffic as most work from home. As a result, many leading video hosting websites are reducing bandwidth and quality, which can impact the RealDownloader at times. Our team is hard at work to ensure that the RealDownloader is functioning at its best. We request your understanding, as it may sometimes be necessary to retry downloading a video after a while.

And, if you are using Web Videos to download videos, please note: We are aware of this issue and our engineers are working on fixing it.

Until such time, request you to use a web browser to search and download content.

 

Real CS
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6 條評論

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this is quite common as microsoft pushes updates onto your machine that are incopatable until realplayer gets an update and the cycle goes round and round

Stephen Hayward 0 票
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NOt able to download/search web videos even after update. I m a Premium member

jeffrey gan 0 票
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 why don't you answer you have always took care now nothing. can't download videos tried everything

Paul Taylor 0 票
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