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IMPOSSIBLE TO DOWNLOAD

EVEN THOUGH MY REAL PLAYER IS UP-TO-DATE, FOR SOME REASON OR ANOTHER, I CAN'T SEEM TO DOWNLOAD ANY YOUTUBE VIDEOS? ALL OF MY INSTALLED COMPONENTS START WITH 18.1 AND IT'S SHOWING THAT THEY ARE THE LATEST UPDATES AND THAT MY REAL PLAYER IS CURRENT... 

 

SO WHAT IS GOING ON?

Chris Vickery

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Technology, as you know it is constantly and ever changing for the better.

That being said, YouTube and other websites are also constantly making changes to their websites by introducing newer technologies. Every time they make such changes and introduce newer technologies, it breaks our RealDownloader.

Our engineers have always been able to resolve these issues and as always, we have resolved the current downloader issue.

To resolve the downloader issue, please restart your computer and try again. If it still fails, can you please follow these steps and try again?

1. Open Internet Options from the search window.
2. Under General Tab, click Delete in Browsing History and follow prompts.
3. Close Internet Options.

Once you are done resetting your Internet Options, please follow these steps:

1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
2. Close all Windows
3. Restart your PC

Now try your video. If the issue persists, please let us know.

Real CS
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7 條評論

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not good enough what is happening. This problem has just occurred today. I have tried all your fixes. None work

Peter Hill 0 票
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Not even the drop down window will appear when a video is available to download, and even when I try to insert the link, it says that there is NO VIDEO AVAILABLE

So what are people doing ? 

Chris Vickery 0 票
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I have "This page can’t be displayed"

  • Make sure the web address http://videos.real.com is correct.
  • Look for the page with your search engine.
  • Refresh the page in a few minutes.
Doesn't work. Videos I downloaded a week ago can't be downloaded. It says No Video Available for me too.
 
I have tried EVERY fix. Nothing works. Please try to fix this as soon as possible. I have school lesson videos on you tube I would like to save.
null null 0 票
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@cs,

Why do you all think that we haven't done all of these things before we contacted you.. 

 

This has been going on for several days.. The INSTALLED COMPONENTS ALL START WITH 18.1.20 and when I hit the UPDATE button,it came back and said that

Chris Vickery 0 票
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Chris,

Please use a web browser instead of web videos tab to search and download videos. 

Looks like the previous steps didn't update the downloader.

Can you please do this and let us know if it helped? (These are slightly different steps from the previous)

1. Open Internet Options from the search window.
2. Under General Tab, click Settings in Browsing History and click View Files. (This will open a folder with a lot of files. Select all and delete them).
3. Close Internet Options by clicking Ok.
4. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
5. Close all Windows
6. Restart your PC

Real CS 0 票
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It may be because the folks putting up the video want to keep it private (copyright) so you cannot download as they have made it "private." In order to access it so you can download it, you would need their pin number. What I do is video it (if it isn't too long) with my cell phone and it goes to my icloud account as well, so then I can access it there.

null null 0 票
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