No Sound Playback

Peter Orford

• 2020年06月15日 08:37

When i download mp4 files using realdownloader i can see the video but no sound.

I can play the same file and sound OK in windows media player

Please Advise

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• 

  RN Support

  • 2020年06月17日 22:43

  Please follow the steps from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/360033213614-See-video-but-can-t-hear-sound-No-Audio-

   

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