Videos will not download

Is everyone having issues downloading or is it just the free users? I have followed the instructions to delete the items in the internet options and still no luck. I downloaded the latest version also. Any help would be awesome.

John Tuttle 2020年08月04日 17:53

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Customer support
HELP!!!!
YOU ARE THE HARDEST COMPANY AND MOST COMPLICATED TO GET A HOLD OF!!
CAN SOMEONE THERE HELP ME FOR GOD Sake???????

Richard Nelson 2020年08月05日 12:44 0 票

John & Richard,

Can you please let us know the following information:

1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.

Please provide us with the version number you see there.

Could you also provide us with a sample URL that you are trying to download?

Real CS 2020年08月05日 23:34 0 票

I'm having the same problem. even tried reinstalling but it still not working. so if there is any help out there can you let us know what to do.

null null 2020年08月14日 20:43 0 票

Can you please let us know the following information:

1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.

Please provide us with the version number you see there.

Could you also provide us with a sample URL that you are trying to download?

Real CS 2020年08月17日 22:44 0 票