We see that you purchased RealPlayer Downloader Express. With this product, you don't get the burn features. You will need to purchase RealPlayer Plus.
This email confirms your refund for your RealPlayer Downloader Express purchase in the amount of $24.99.
Depending on your financial institution, please allow a few days for the refund to post. This will appear on your next credit card statement issued following this processing period.
You can now purchase RealPlayer Plus to get the burn features.