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Real Downloader does not work in latest FF, Chrome, or Edge

I have the latest versions of Chrome, Edge and Firefox installed, and the Real Downloader button does not appear in any version. I am running the latest version of Real player as well. Been paying for this program for years but will cancel subscription if this can't be resolved.

steve sanders

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Can you please let us know the following information:

1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.

Please provide us with the version number you see there.

Could you also provide us with a sample URL that you are trying to download?

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