Unable To Download

David Westerby

• 2021年08月10日 12:26

When I attempt to download from the XHamster site (www.xhamster.com) Real downloader says 'Unable To Download', yet it downloads from other sites. Can you assist? I have the full version which I purchased this year.

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  RN Support

  • 2021年08月10日 18:41

  Since you are able to download from other websites, it is possible that Xhamster made some changes on their website that stops the ability to download videos.

  Can you please let us know the following information:

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.
  2. Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are trying to download?

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