Upgraded to Prem but cannot import old RP files to hve visible under Video

Jim Martin

• 2026年05月28日 21:45

Upgraded to Premium and had to do new account as I could not change 15 year old email login   My RealPlayer Files are in an old Realplayer directory as updates changed the path many times.   So I am trying to get visibility under the new RP version on the screen  My Media - Videos"

I tried to "import"  via drag and drop so they would show under the "My Media - Video" section.  But the screen showed no content.  So next I copied files into the preferred directory showing under tools.   And still the screen shows no content.  Got tons of Itunes music imported but no Realplayer videos.    So I am at a loss.   Soime of these Youtubes videos are not longer accessible so I would like to keep.  

Can you give some assistance please.  

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  RN Support

  • 2026年05月28日 23:24

  You will need to make sure those files are stored in your Videos folder. Once you do that, RealPlayer will automatically show up the videos. If you are not seeing them, please go to Preferences and look under Watch folders and add the folder you have your videos in. Restart computer once you see the files being added.

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