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Hello, I'm glad to hear that this is working for you now! Thank you for letting us know.
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Hello ,The latest version of RealPlayer 18 downloads up to 4 videos simultaneously by design.If you have additional questions, let us know.
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Thank you for taking the time to share your comments with us. Your insights and opinions will help us in our ongoing efforts to enhance our products and services.
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Please follow the steps from the link below to resolve your issue: https://customer.real.com/hc/en-us/articles/204040523-Thumbnail-images-do-not-appear-for-downloaded-videos-on-PC
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Please check if it is a problem of the CD burner and if you need further help, please let us know.