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Terry Ardeno

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  • No DVD plug in

    I've been unable to burn dvd's because the "Burn" option no longer shows up. I purchased a new external hard drive, but that didn't work. I've tried following the instructions that are posted for s...

  • No DVD plug in

    Hello! After burning many DVD's, I was going to burn another one and there's no option to "burn".  I never changed anything control wise. The computer keeps sending me to the same trouble-shooting ...

  • Windows update has again caused trouble

    Hello! You have helped me with this before. Windows updated and my RealPlayer says I have to upgrade to Premium. I'm signed in, all my stored videos are there, but I have 0 minutes to burn. (?) I h...