can't download videos from any sites but youtube i can ??

christopher smith

• 15. November 2022 03:31

I CAN'T DOWNLOAD VIDEOS FROM ANY ONLINE SITES THE DL BOX DROPS DOWN BUT WHEN I TRY TO DL I GET A POPUP PAGE FROM REALPLAYER ABOUT UPGRADING.I ALREADY PAID FOR DL, BURNING DVD FEATURES. I CAN DL ON YOUTUBE,FACEBOOK BUT NOT ON OTHER WEBSITES ALL OF A SUDDEN. HAD NO PROBLEM ABOUT MONTH AGO..???

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  RN Support

  • 15. November 2022 22:07

  What are the websites you are unable to download from? Also, what is the email address associated with your paid RealPlayer?

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  John Newell

  • 18. November 2022 18:57

  PH for one

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  RN Support

  • 19. November 2022 16:25

  John,

  Can you please let us know the following information:

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.
  2. Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows do you have installed?

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