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  • RN Support

    Are you trying to download music videos from the internet?

    First, please make sure you have the latest version of RealPlayer.

    Can you please follow these steps:

    1. Try downloading a video (You may still receive the same error).
    2. Restart your computer. (This will update the Downloader in the background)
    3. Try downloading a video now and let us know if you still have the problem.
    0

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