Can't download videos

Albert Ringer II

• 18. Februar 2023 00:07

When I try to download a video, it says that it is unable to download video on this page. It happens on every download I try even on different pages. 

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• Offizieller Kommentar

  

  RN Support

  • 18. Februar 2023 18:56

  With regards to the inability to download videos, we were able to identify the root cause and our engineering team was able to resolve it. To be able to download videos again, please follow these steps.

  1. Attempt to download any video of your choice (You will still have the same error).
  2. Simply restart your computer.
  3. Upon restarting your computer, the Downloader will be updated in the backend and your downloads should start working.
   
  If the issue still persists, please let us know.

   

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