program issues

Roy Digges

• 23. Februar 2023 01:14

purchased upgrade, but videos still will not download. What a waste of 39.00

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  RN Support

  • 25. Februar 2023 17:22

  With regards to the inability to download videos, we were able to identify the root cause and our engineering team was able to resolve it. To be able to download videos again, please follow these steps.
   
  1. Attempt to download any video of your choice (You will still have the same error).
  2. Simply restart your computer after this.
  3. Upon restarting your computer, the Downloader will be updated in the backend and your downloads should start working.
   
  If the issue still persists, please let us know.

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