offline.html

Jared Bowen

• 25. April 2023 17:19

I'm about to cancel my account because I can't ever sign in. All I get is offline.html.

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  RN Support

  • 27. April 2023 21:34

  To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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  Jared Bowen

  • 28. April 2023 02:18

  I’ve done that several times and it works for until I turn my computer off. I don’t want to have to reinstall every single time I turn on my computer.

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  RN Support

  • 3. Mai 2023 21:28

  We sent you an email. We'll take it from there.

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