Saving files

Stewart Beaslin

• 11. Juli 2023 01:05

When I download a file it is not saved in Realplayer format, it is saves in video player format, why? Is there a setting I'm missing or something?

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  RN Support

  • 12. Juli 2023 19:11

  Downloading a file will be in MP4 format. It won't be in RealPlayer format. What you are probably seeing is that the downloaded file is associated with a different media player. You can right click on that file and choose "Open With" and select RealPlayer. You should also check the box, "Always open with RealPlayer" when re-associating your media files with RealPlayer.

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  salvim kelvot

  • 22. September 2026 09:08

  I'm experiencing the same errors on both my laptop and PC, which rules out a Windows 11 issue. It seems like the downloads are failing possibly due to the fact that they haven't been tested by RealNetworks. Since my system clock is auto-synced with Microsoft, that might be playing a role in causing the problem. I’ve included screenshots for better context, and I would appreciate any insights or suggestions. Dr Gina Sims Gastroenterologist

   

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