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3 Kommentare

  • RN Support

    Can you please let us know the following information:

    Please go to C:\Program Files (x86)\Real\RealPlayer.
    Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    Could you also provide us with a sample URL that you are unable to download and the web browser you are using?

  • masaaki honda



    Edge です。

  • RN Support

    Please make sure you have a download path. Sometimes, when there is no download path entered, it will fail to download. To solve your issue, please follow these steps.

    1. Open RealPlayer Downloader window (The window that shows the progress of the downloads).
    2. Click the logo from the top left corner and click Preferences.
    3. Please ensure you have a path for "Save local videos to"
    4. Click OK.

    Restart computer and try again.


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