Cannot download on You Tube

Rod Harrison

• 14. November 2024 15:40
• Bearbeitet

"RealPlayer cannot download videos on this page"

That is the message when trying to download a video on YouTube.

Never had any issues downloading before - I have the latest version of RealPlayer installed as I have already checked this.

Any advise would be appreciated.

 

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• 

  andrew lankester

  • 18. November 2024 11:19

  Hi Rod, your VPN has been updated and is blocking the app turn it off temporarily when you want to download a video

  Hope this helps

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• 

  RN Support

  • 21. November 2024 22:09

  Rod,

  Are you using Norton VPN by any chance? If yes, can you please disconnect from VPN and try again?
   
  If you are not using any VPN services, are you able to download this video?
   
  https://www.dailymotion.com/video/x98bdtm
   
  If you are able to download this video, we feel YouTube is blocking certain users from downloading their videos. As a workaround, you can contact your ISP and ask them to provide you with a new IP address. Once you get a new IP address from your ISP, YouTube will detect this new IP address and think that you are a new user and shouldn't block you.

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