Problems with updates
Whenever the updates is downloaded and installed, the problems are realplayer cannot play DVDs and cannot display on the screen (all black) but audio is heard when playing a video clip that is downloaded. Why must this happen?
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Offizieller Kommentar
Please make sure you are signed into RealPlayer with your RealPlayer Plus's email address.
If you are having distortion when playing DVDs, please follow the instructions from the below link:
https://customer.real.com/hc/en-us/articles/204041293-Seeing-green-screen-when-playing-DVD
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