How do I submit a help ticket?

Ev Wilkerson

• 28. Mai 2018 23:28

I am a premium (paid) member and cannot for the life of me find a place to submit a ticket for technical support.

I have the RealTimes app/channel on my Roku. For the past month or so, anytime I select RealTimes from my channels screen, it looks like it's about to load then it just goes back to the main Roku channels screen.

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  RN Support

  • 31. Mai 2018 21:51

  We have a known issue with Roku. Our engineers are working to fix this issue. I will email you once the issue is fixed.

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