Not Connected?

Cordell Dickerson

• 30. August 2018 21:23

I have the Premium version.Message reads not connected restart your computer.No change after restart.Please help.Thank You.

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• Offizieller Kommentar

  

  RN Support

  • 1. September 2018 05:50

  
  To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.
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  Chazzz Clooney

  • 31. August 2018 17:04

  I have same problems...just started recently. need help asap.

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  Chazzz Clooney

  • 31. August 2018 17:05

  I need a ph # to call for support or I will have to cancel my subscription as it has stopped working.

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  RN Support

  • 1. September 2018 05:51

  Chazzz,

  We don't offer phone support.

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  Cordell Dickerson

  • 2. September 2018 01:43

  Does this work even if the version you have is premium?If click on install will it install the premium version?

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