Real Downloader

Keith Jennings

• 19. November 2018 06:10

My Real Downloader suddenly stopped working
I have removed and reinstalled several times
I have paid to upgrade now Downloader does not appear
I have followed every instruction can somebody please help
Thank you

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• 

  RN Support

  • 29. November 2018 01:07

  Our engineering team were able to release a new version which fixes the download issue.

  To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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