RealPlayer 18 deployment

Pernell Winston

• 27. November 2018 20:15

Hello,

 

Is there a way to download the .MSI for RealPlayer 18 so that it is easier to deploy via SCCM?

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  charlie kelly

  • 28. November 2018 17:24

  realplayer I have pade for plus 18 it wont download at all kellycharlie@gmail.com longford4

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  RN Support

  • 29. November 2018 01:38

  Pernell,

  There is no such way to install RealPlayer. It has to be done individually on each PC.

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  RN Support

  • 29. November 2018 01:38

  Charlie,

  To resolve your issue please follow these steps.

  1. Go to Control Panel and uninstall RealPlayer.
  2. Go to https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed and download and run the installer.
  3. Once the Fixit program opens, click Next.
  4. Select Uninstalling.
  5. You will see a list of programs installed. Scroll down and look for "Video Downloader". Select that and click Next and click on "Yes, try uninstall". This will remove the application.
  6. Run the Fixit program once again. (You will need to run this program a few times)
  7. Follow steps 4 and remove the following programs (in the said order)
  a. RealUpdgrade 1.1
  b. RealDownloader
  c. RealDownloader
  Note: You have to run Fixit each time you want to uninstall these applications.
  8. Delete Real & RealNetworks folders from
  a. C:\Program Files (x86)
  b. C:\Programdata
  c. C:\Users\<your username>\AppData\Roaming
  d. C:\Users\<your username>\AppData\Local

  Once you have uninstalled all of them and deleted the folders, restart your computer. Download RealPlayer from www.real.com. Ideally, this should install properly.

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