Can't change primary email or add alternate

ANNA ADAMS

• 17. Dezember 2018 03:09

I am trying to change my primary email as it is longer in existence but it won't let me or it won't let me add an alternative.  If they are sending a verification to the primary on file, since it no longer exists how do I resolve this issue? The existing email is annaoop1941@hughes.net (changed internet provider) and I want it changed to annaoop@roadrunner.com (new internet provider Spectrum).  The alternate that is my alternate is :insulatorartbyanna@roadrunner.com.  Can you help me???

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  RN Support

  • 18. Dezember 2018 17:04

  We have updated your account to reflect annaoop@roadrunner.com as your primary email address. You should now be able to sign into RealPlayer with annaoop@roadrunner.com.

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  John Preston

  • 24. Juni 2023 14:10

  How can I add an alternate email to my Real Player account? I wish to change my Primary email address etc but it won't allow me to. This is a very difficult site to navigate.

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  RN Support

  • 8. Juli 2023 18:20

  John,

  We can replace your existing email address with your new email address. Can you please provide the following information?

  Current Email address

  New Email address

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  null null

  • 1. August 2023 13:35

  I need to change my email from david.tattersall@ntlworld.com to deketat@googlemail.com

  can you please help

  THANK YOU

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  RN Support

  • 9. August 2023 19:53

  We have updated your account to deketat@googlemail.com.

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