Downloads

Berry Stahl

• 27. Januar 2019 04:10

Your fix doesn't work. I've followed your instructions about 20 times but to no avail. I think your techs need to keep working on it and perhaps send an update for realplayer.

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  RN Support

  • 28. Januar 2019 23:40
  • Bearbeitet

  Can you please do the following and let us know the version of videodl.exe

  1. Open C:\Program Files (x86)\Real\RealPlayer (Folder)

  2. Look for a file named videodl.exe and right click the file

  3. Click the Details tab and let me know the Product version

  Please note: If the version is not 2019.01.17, it means that you didn't follow the previously mentioned instructions or something didn't work right. In any case, can you please confirm?

  Can you also go to C:\ProgramData\Real\RealUpgrade and let me know all the files and folders you see there? If possible, can you attach the file named RealUpgrade_18_1.xml and send it back to us, please?
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  Dominic Sarnese

  • 27. Januar 2019 17:36

  Im trying to download music from utube and it wont let me. what else can I do???

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