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Realplayer Wont Download Video

Kommentare

5 Kommentare

  • RN Support

    Can you please do the following and let me know the version of videodl.exe

    1. Open C:\Program Files (x86)\Real\RealPlayer (Folder)

    2. Look for a file named videodl.exe and right click the file

    3. Click the Details tab and let me know the Product version

    Please note: If the version is not 2019.01.17, it means that update did not happen correctly or something didn't work right. In any case, can you please confirm?

    0
  • Ana-Carmen Pinto

    2018.11.07 .. But Realplayer says i Got the latest versi on

    0
  • RN Support

    This clearly tells that the upgrade didn't happen correctly. 

    Can you please confirm that you followed these steps if not, please do this once again.

    Please follow these steps to resolve your issue.

    1. Open Chrome, Firefox or Edge browser
    2. Go to YouTube and play any video
    3. Click on the Download button (You will still receive a "No videos to download" message)
    4. Close the browser
    5. Restart your PC and go back to download a video now. (Step 3 through Step 5 will update the RealDownloader and you should be able to download videos again)

    If the downloader still doesn't work for you, please let us know.

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  • Ana-Carmen Pinto

    Done it atill nothing ! I even uninstall it and install again still the same 😞😞
    Real

    0
  • RN Support

    We sent you an email. We'll take it from there.

    0

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