playback of downloaded videos

Scott Evans

• 11. März 2019 15:05

I use both Chrome and Firefox.  Real-player use to work perfectly,....but now for the last year or so,...every single download I do,...the playback suffers from a greenish screen and pixels of large green squares,...in other words,...I have NO VIDEO PLAYBACK whatsoever.   What is going on?  I have tried everything to fix it but nothing helps,....PLEASE HELP.  THANK YOU VERY MUCH.

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  RN Support

  • 11. März 2019 22:57

  Your issue can be resolved by following the instructions from the below link.

  https://customer.real.com/hc/en-us/articles/204041293-Seeing-green-screen-when-playing-DVD

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