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Have tried for 2 days to get ANYTHING to download. Followed the directions numerous times and now am ready to let everybody know what a shitty system this is. What are the chances the problems will get corrected any time soon?


rodney orand

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These instructions have worked for many of our customers. Something in your Windows is blocking the update.

Can you please go to C:\Program Files (x86)\Real\RealPlayer and look for a file name videodl.exe. Can you please right click on it and go to Properties. I would like you to click the Details tab and let us know what the Product Version is? 

Please note: It should be 2019.06.21. If it is not, the instructions were not followed. Please try that once again.

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