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video's dont play

I cant listen to the downloaded video's Click on play nothing happens.

When I try to exit it freezes up and not able to exit

Louise Weynschenk

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Please follow these steps to resolve your issue.

1. Open RealPlayer.
2. Click the RealPlayer logo, then Preferences
3. In the Category pane, select Hardware.

- Under Video Card Compatibility, move the slider bar Most reliable.
- Click OK twice to save the changes.
- Close out of RealPlayer, restart it, and sign back in.
- If this does not work, set Video Card Compatibility back to its default.

Please let us know if the issue persists.

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