upgrading

Gerard Quigley

• 19. Oktober 2019 11:21

I recently upgraded my free version of downloader and paid via paypal. I still keep getting the same free version with the icon inviting me to upgrade. Can you please help as I do not seem to have the paid for version installed

 

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  RN Support

  • 21. Oktober 2019 22:10

  We see that you purchased RealPlayer Downloader Xpress. You will need to sign into RealPlayer to activate the paid features. You will not see the Upgrade feature only if you purchase RealPlayer Plus. To learn more about the difference between the various versions, please click the link below.

  https://customer.real.com/hc/en-us/articles/360034009533-Difference-between-RealPlayer-Free-Downloader-Express-and-Plus-versions

   

   

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