Hi Sharma, I keep getting 'no videos at this address to download'

John Steele

• 8. Dezember 2019 11:17

Hello Sharma, cannot download anything, keep getting the same message(no videos at this address to download, been trying for over 12 hours, is the problem at your end or mine ?

Johnson

0

• 

  RN Support

  • 14. Dezember 2019 00:53

  Please follow the instructions from the below link to upgrade to the latest version which fixes the downloader issue.

  https://customer.real.com/hc/en-us/articles/204040083-Update-RealPlayer-software

  If the issue persists, please let us know.

  0
• 

  Alistair Bark

  • 17. Dezember 2019 14:19

  Same issue as above. Attempted your fix but nothing has changed. I was downloading from YouTube with no problems with the free version on Dec 15 yet could not download anything starting Dec 16

  0
• 

  RN Support

  • 17. Dezember 2019 19:49

  Update! Our engineering department is looking into it as a priority. As soon as it is resolved, we will email you with the solution.

  0

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.