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Real Player does not work anymore

Kommentare

3 Kommentare

  • RN Support

    Please follow these steps to update your Downloader.

    1. Type Internet Options in the Windows search bar or open Internet Explorer and click Internet Options.
    2. Under Browsing History, click Delete and Delete again when prompted.
    3. Click OK and close Internet Options/Internet Explorer.
    4. Open one of the web browsers (Google Chrome, Mozilla Firefox, Microsoft Edge) and go to YouTube.com.
    5. Click the Download This Video button. (You will still receive "No videos to download" message at this time)
    6. Close all Windows and restart your PC.
    7. Go back to your web browser and download a video. (You should be able to download videos again)

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  • joey ogbeide

    my real player  has  stopped working. A few week back it was  fixed  by a real player worker via a remote session; but now it has  stopped  working, unable to download  video on youtube browser

    0
  • RN Support

    Joey,

    Please restart your computer and try again. If it still fails, can you please follow these steps and try again?

    1. Open Internet Options from the search window.
    2. Under General Tab, click Delete in Browsing History and follow prompts.
    3. Close Internet Options.

    Once you are done resetting your Internet Options, please follow these steps:

    1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
    2. Close all Windows
    3. Restart your PC

    Now try your video. If the issue persists, please let us know.

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