Video Downloader NOT working!

Eddie Lowe

• 2. Juni 2020 18:32

My premium plan is a waste of money if I can't download the videos of my choice. I'm thoroughly disgusted at this point.  

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• Offizieller Kommentar

  

  RN Support

  • 8. Juni 2020 22:51

  
  Technology, as you know it is constantly and ever changing for the better.

  That being said, YouTube and other websites are also constantly making changes to their websites by introducing newer technologies. Every time they make such changes and introduce newer technologies, it breaks our RealDownloader.

  Our engineers have always been able to resolve these issues and as always, we have resolved the current downloader issue.

  To resolve the downloader issue, please restart your computer and try again. If it still fails, can you please follow these steps and try again?

  1. Open Internet Options from the search window.
  2. Under General Tab, click Delete in Browsing History and follow prompts.
  3. Close Internet Options.

  Once you are done resetting your Internet Options, please follow these steps:

  1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
  2. Close all Windows
  3. Restart your PC

  Now try your video. If the issue persists, please let us know.
• 

  RN Support

  • 2. Juni 2020 19:14

  Can you please download any video from a non YouTube website and let us know if you are able to download?

  Example - www.vimeo.com

  If you are able to download from a non YouTube website but not from YouTube, it means that they are blocking downloads and the issue is not the Downloader.

  Please confirm anyway.

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  null null

  • 2. Juni 2020 19:57

  IT'S JUST MUSIC ANYTHING ELSE WORKS

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