I Can't sign in anymore!

victor macoggi

• 2. Juni 2020 21:49

Hello there. I can't sign in into my account anymore. I tried to restart my computer as suggested by the box that pops up every time I try to sign in The box says: CURRENTLY NOT CONNECTED TO REAl TIMES.

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  RN Support

  • 2. Juni 2020 21:56

  
  To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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