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error when downloading

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2 Kommentare

  • RN Support

    Are you seeing this when you use the CD/DVD player?
     
    If yes, it probably means your DVD drive is faulty. Here is what we would like you to do to confirm if the problem is RealPlayer (software) or your DVD Drive (hardware).

    1. Insert a blank DVD in your drive.
    2. Go to My PC and double click your DVD drive.

    If Windows says "Insert DVD" even though you have inserted a disk, it means that the DVD drive is not able to read the disk in it. So this indicates that the problem is your hardware. However, if Windows prompts you to do something with the disk as in "What do you want to do" etc..., it means that RealPlayer is not configured properly. 

    If the latter (RealPlayer), could you please let us know if you have more than 1 DVD drive in your PC? If the former (DVD Drive), you will need to either get in touch with your PC manufacturer or get a new DVD drive.
     
    Anyway, looking forward to hearing back from you.

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  • alvit ubit

    I'm experiencing the same errors on both my laptop and PC, which rules out a Windows 11 issue. It seems like the downloads are failing possibly due to the fact that they haven't been tested by RealNetworks. Since my system clock is auto-synced with Microsoft, that might be playing a role in causing the problem. I’ve included screenshots for better context, and I would appreciate any insights or suggestions. Visit this site: adhd therapy treatment uk

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