Cannot Download Videos

Salica Wiggins

• 4. September 2025 16:32

I have uninstalled & re-installed Real Player.  I have downloaded all the updates that come with my paid subscription. I downloaded the software update for Real Downloader and it is still not downloading any videos.

2

• 

  guy kidd

  • 5. September 2025 02:29

  Same problem

  0
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  RN Support

  • 18. September 2025 20:40

  Can you please let us know the following information:

  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are unable to download and the web browser you are using?

  0
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  null null

  • 25. September 2025 03:59

  Before I paid, I can download YT videos. However, Since I just paid half an hour ago, I cannot download all YouTube videos including this one https://www.youtube.com/watch?v=kQmKLnc9FnM&t=2s

  Production version : 2025.3.30.0

  0
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  null null

  • 25. September 2025 04:00

  Amend : Production version : 2025.3.31.0

  0
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  null null

  • 25. September 2025 04:03

  Sorry amend again : Production version : 2025.03.31.0   File version : 2025.3.31.0

  0

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