Download failure & Very slow downloading

Ryo Momikura

• 17. September 2021 14:52

Downloading is very slow and I cannot download some videos after the Realplayer update. Can you fix it?

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  RN Support

  • 20. September 2021 22:50

  Can you please let us know the following information:

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.
  2. Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are trying to download and the web browser you are using?

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