Do People work at this company?

Fran walsh

• 18. September 2021 11:09

I have been trying for days to resolve a problem after purchasing "premium package"....still getting access denied.  Do people work at this company?  do they read these?  Does anyone know how can get assistance or perhaps a refund and try another software.    Seriously!

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  Leo Delvillar

  • 18. September 2021 18:55

  You are wasting your time! Not anyone will answer your question.

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  RN Support

  • 20. September 2021 18:13

  Fran, it appears that you are already working with our customer support representative on your DVD burn issue and we responded . So not sure of your comment about we not reading these. 

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  RN Support

  • 20. September 2021 18:14

  Leo,

  Looking at your records, the last time you contacted us was 4 years ago and we see that we responded to you. If you have any issues with RealPlayer please let us know.

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  José Francisco Mendoza Martínez

  • 10. Oktober 2021 02:36

  They work as best they can, just need be patient. Many of the problems have to do with our computers, for example the FFMPEG dynamic library to decode videos, sometimes fails if the video specifications are not standard (illegal input)

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