Cannot reset password

Bob DeRuiter

• 9. September 2022 20:35

A few months ago I emailed about a problem logging into my OTHER account.  That account uses the email bderuiter@rcschools.com.  I am caught in a reset loop that eventually ends with "Technical Difficulties"

The last time it was explained to me that the problem was occurring because my login was based on Google or Facebook.  They stated they would have to do something to fix the problem but it is still not resolved.  Please help!

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  RN Support

  • 11. September 2022 17:40

   The reason you are getting Technical difficulties when trying to reset your password is because you have not set a password directly with us. You have created your account by using Google as your login.

  We are making changes to the login process. We are removing Google and Facebook as an option. We can set a temporary password for you. You can change the password after you sign in with this temporary password. Would you want us to do that for you? If yes, we will send you an email with your temporary password.

  Please confirm.

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